Billing & Insurance
OUR OFFICE HOURS
We are open Monday through Friday, 8 a.m. to 5 p.m.
ABOUT YOUR INITIAL APPOINTMENT
For your initial appointment at SpineNevada, please arrive 30 minutes before your scheduled appointment. This will allow us sufficient time to complete all of the necessary paperwork.
REFERRALS & MANAGED CARE PLANS
Some health plans have specific rules you must follow in order to be seen by a specialist. We understand that your health insurance company may require authorization from a primary care physician prior to visiting a specialist. As a service to our patients, SpineNevada will check with your insurance company and work with you in order to obtain authorization and documentation as necessary.
IF YOU NEED TO CANCEL, BE CONSIDERATE OF OTHERS
As a regional center of excellence, there can be a several-day wait to see one of our physicians. Consequently, if you have to cancel an appointment, please call us as soon as possible, preferably at least 48 hours before your scheduled appointment. This enables another patient, who may be in pain, to have your time slot.
ABOUT HEALTH INSURANCE
SpineNevada accepts most insurance plans. The following is a list of Insurance providers that we are contracted with. You need to contact your insurance provider to verify your coverage. If you do not see your insurance provider listed below, please call our office at 775.348.8800 to find out if your plan is accepted. If your health insurance plan requires you to pay a “co-pay” amount, you will be expected to pay that amount when you visit the doctor.
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PRESCRIPTIONS & REFILLS
The use of prescription drugs is a very serious issue, and we are required to manage the process carefully. Consequently, prescriptions and refills will be issued only during office hours. Please call 48 hours in advance.
IF YOU HAVE QUESTIONS ABOUT BILLING
Please direct all billing questions to an account representative in our business office at 775-325-3627.
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