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About SpineNevada

SpineNevada Minimally Invasive Spine Institute is a multi-disciplinary center in Northern Nevada with multiple locations in Reno, Sparks and Carson City. The center of excellence combines the expertise of spine neurosurgeons, physical medicine MDs, an interventional radiologist and physical therapists. SpineNevada has internal injection suites, exercise clinics, digital X–ray, vertebral motion analysis and weight-bearing MRI. The multidisciplinary offices are spacious, comfortable and functional facilities —built with the patient and employee experience in mind. SpineNevada is a division of IXE Healthcare Group.

SpineNevada Minimally Invasive Spine Institute has been recognized as a Best Places to Work both regionally and nationally. SpineNevada most recently was recognized to Modern Healthcares Best Places to Work in Healthcare program for the 4th consecutive year and was the top private practice in the United States in 2017 and 2018. In addition, the practice was awarded #1 in the 2017 Best Places to Work Medium Business category by Quantum Workplace. SpineNevada has been a finalist in the competition each year since 2014 and listed as a Becker’s Healthcare Top Places to Work for the last 2 years.

Our Goal

Be recognized as a regional spine Center of Excellence that demonstrates innovation in non-surgical and surgical spine care, and then documents its superior care with clinical outcomes.

Our Mission

Help our patients to return to active lives, through compassionate, evidence-based spine care, including non-surgical treatment options and the most technologically advanced minimally invasive surgical techniques.

 


SpineNevada is growing and currently recruiting for the following clinical and support staff positions:

* Desktop Support Specialist

* Payment Poster

* Medical Lab Technician

* Medical Biller

* Medical Office Receptionist

* Medical Assistant

* Physical Medicine & Rehab physician

* Neurosurgeon

* Physician Assistant or Advanced Practice Nurse (APN)

 

Employment Application

Please click here to download the SpineNevada Employment Application.

 


Desktop Support Specialist

SpineNevada is seeking a Full-time, Desktop Support Specialist. SpineNevada is a growing multi-specialty physician practice based in Reno, NV. Interested applicants should have previous helpdesk experience, strong communication and organizational skills, be fluent in Windows 7 to current operating systems. Must be able to learn and work within a team but be driven and a self-starter. Extensive knowledge of HIPAA is preferred. We offer a competitive salary along with an excellent benefit package.

DUTIES
• Provide first line analysis and response to incidents and service requests submitted by internal team members
• Respond to and resolve user requests for assistance in person, via phone, via web, and via email
• Perform maintenance of PC's, terminals, printers, data links and software for the facility
• Troubleshoot both software and hardware related issues. See issues through to resolution and/or escalation.
• Perform diagnostics and work with user as needed to properly document, prioritize, and queue incoming requests requiring escalation.
• Perform routine support tasks such as unpacking and initial setup, imaging, inventory, and software installs, leveraging available technologies
• Utilize and maintain the help desk and asset tracking software
• Assist in maintaining, creating, delivering IT and end user documentation and training related to end user computers, devices, applications, communications, and related equipment
• Conforms to and assists with promoting of Security Awareness, PII, HIPAA, OSHA and other regulatory compliance requirements.
• May participate in on-call duties on a weekly rotational basis
• Perform other duties as assigned

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
• Demonstrated ability to work within a team environment as well as be a self-starter
• Participates in on call and after hours and weekend work schedules
• CompTIA A+, Network+, Security+ Certification and Microsoft Certified Professional (MCP) certifications preferred
• Strong interpersonal communications skills are required
• Technical knowledge of MS Windows client/desktop systems, applications and infrastructure components
• Familiar with most basic desktop system administration tools and processes
• Proficient in Windows operating systems and Office products including Outlook
• Experience with networking both LAN and WAN technologies

EDUCATION/EXPERIENCE
• Experience in setting up computer equipment, network printers, phones and mobile devices
• One to two years of help desk experience supporting a fast-growing company
• Two-year degree, applicable certification, or equivalent experience required.
• Previous experience in healthcare, customer support, computer operations, system administration, or related areas preferred

Interested applicants should submit their resume and cover letter to the Human Resources via email to rachel@spinenevada.com.

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Payment Poster

Job Description

SpineNevada is seeking a Payment Poster to join the multi-disciplinary group. This position is responsible for working payment posting, remittance errors, forwarding denials, and credit balances.

Reporting Relationships:

The Payment Processing Specialist will report daily to the Billing Lead with an update of receipts, completed batches, overpayments, and potential problems identified by EOB review. The Billing Lead reports to the Director of Finance.*

Principle Accountabilities*
Timely Post payments and adjustments to patient accounts from all insurance payers.
Accurately calculate and allocate carve-outs while processing payments and adjustments.
Set claim to bill next responsible party.
Post check payments from patients, facilities, and patient representatives/payees.
Review all remittance advices for accuracy to identify errors or questionable data.
Research and resolve unapplied/unidentified cash receipts.
Balance receipts to bank deposit daily.
Reconciles payments and shortages for both paper and electronic Explanation of Benefits (EOB's).
Detailed with the ability to meet individual and team goals with minimal errors.
Knowledge and understanding of Medicare, Medicaid, and commercial payers’ remittances.
Uphold Medicare, Medicaid, and HIPAA compliance guidelines in relation to billing, collections, and PHI information.
Identify patient and insurance refunds.
Identify insurance recoupments.

Physical Requirements: **
While performing the duties of this job, the employee is frequently required, but not limited to:
Sit
Stand
Walk
Bend
Twist
Reach
Stoop/Kneel
The employee must occasionally lift and/or move up to 30 pounds.
Specific vision abilities required by this job include close, distance, color, and peripheral vision, and the ability to adjust focus.
The employee will have to spend long hours sitting and using office equipment and computers, which can cause muscle and eye strain.
Occasional stress from dealing with multiple tasks and patients.

Other Requirements**

Balances team and individual responsibilities;
Exhibits objectivity and openness to others' views;
Gives and welcomes feedback;
Contributes to building a positive team spirit;
Puts success of team above own interests;
Manages difficult or emotional customer situations; Responds promptly to customer needs;
Solicits customer feedback to improve service;
Responds to requests for service and assistance;
Meets commitments.
Maintains confidentiality;
Listens to others without interrupting;
Keeps emotions under control;
Remains open to others' ideas and tries new things.
Prioritizes and plans work activities; Uses time efficiently.
Approaches others in a tactful manner; Reacts well under pressure;
Treats others with respect and consideration regardless of their status or position;
Accepts responsibility for own actions; Follows through on commitments.
Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Ability to apply common sense understanding to carry out simple one- or two-step instructions.
Knowledge of Intergy, Microsoft Office Applications, and the ability to operate basic Internet software. The individual should be able to operate a computer in order to accurately enter data into a database, search for information, send and receive email and attachments. Must use the internet to access schedules, research insurance information, etc.

Professional Behavior**
Places the patients’ safety, comfort, dignity and convenience before all other considerations.
Behaves with courtesy and respect when speaking to patients, health professionals, and others.
Strives to develop and maintain mutually beneficial long term relationships with clients, business partners, accountants, attorneys, community leaders and co-workers.
Displays flexibility and adaptability in response to departmental and professional changes.
Honest.
Communicates efficiently with staff and owners.
Seeks to do the right things with respect to every decision.
Strives for both the short and long term profitability of SpineNevada.
Appearance is professional and complies with dress code. *

Self-Development**
Updates self with current medical billing standards and regulations. Honest.
Analyzes his/her areas of strength and weakness and pursues improvement and growth.

Position Preferred Requirements**
2 years of Multi-Specialty work experience.
Computer Literacy with a minimum of 30 WPM and 10-key proficiency.
Team building strengths.
231` HIPAA knowledge and enforcement.

Interested applicants should submit their resume and cover letter to the Human Resources via email to rachel@spinenevada.com.

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Medical Biller

SpineNevada is seeking an experienced medical biller to join our growing healthcare team. This position is responsible for the internal processing of all data entry and related functions to ensure accurate and timely billing and collections for SpineNevada’s multi-disciplinary practice.

The ideal candidate will be responsible for timely billing and collections under the direction of the Director of Finance. Activity would include internal processing of all data entry and related functions. Minimum of 4 years billing experience is preferred. Please send your CV for more information about the compensation, benefits and the opportunity. Very competitive compensation. Health, Dental, Vision and 401k.

Job Summary:

This position is responsible for the internal processing of all data entry and related functions to ensure accurate and timely billing and collections for SpineNevada’s multi-disciplinary practice.

Core Competencies:

Drive – Self-starter with initiative to assist in the overall success of the department
Attention to Detail – Ability to process error free data in a timely manner
Collaboration - Ability to work within a team setting and leverage strengths of others to accomplish objectives

Responsibilities:

- At least 4 years of billing experience and strong computer skills.
- A certified coder with up to date knowledge of ICD-10 is preferred.
- Knowledge of health-care insurance and billing experience with neurosurgery, physical medicine and radiology is preferred. This position relies on your experience and judgement to plan and accomplish your daily and monthly goals.
- The desired candidate will possess the ability to effectively process error free data entry.
- Demonstrates the ability to prioritize, multitask and be able to organize duties.
- Possess the ability to identify problems and find solutions.
- The desired candidate will follow directions and carry out projects independently.
- Ability to maintain high level of confidentiality is essential.
- Exhibits excellent attention to detail skills.
- Maintains effective communication within department and with patients helping to insure department efficiency.
- Exhibits mastery of effectively processing error free data entry
- Demonstrates actions of a team player – assist peers with projects and work load, provide vacation coverage for peers, and offer overall support when appropriate.
- Champion SpineNevada mission, vision, and values
- Participate in professional development activities and maintain professional affiliations as applicable
- Attend all regular meetings
- Perform other tasks and projects as assigned

SpineNevada is part of a large multidisciplinary specialty group that includes specialists in interventional radiology, spine neurosurgery, physical medicine, radiology and physical therapy

Our Mission Help our patients to return to active lives, through compassionate, evidence-based health care, including non-surgical treatment options and the most technologically advanced minimally invasive procedural techniques. Location/Facility - Reno, Nevada Benefits - Our competitive compensation package includes: Health benefits and 401(k) savings plan Want to learn more about joining this truly unique and growing private practice specialty center? For more information about SpineNevada, please visit SpineNevada.com.

Job Type: Full-time

Experience:

Billing: 4 years (Required)
Medical Billing: 4 years (Required)

Interested applicants should submit their resume and cover letter to the Human Resources via email to rachel@spinenevada.com.

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Medical Office Receptionist

Full-time, Medical Receptionist needed for a busy multi-specialty physician practice in Reno, NV. Must have medical experience, strong administrative skills, be computer literate and organized. Must be able to learn and work within an electronic medical record and work well with others as well as independently. Extensive knowledge of HIPAA is preferred. Bilingual in Spanish is a plus. We offer a competitive salary along with an excellent benefit package.

Job Type: Full-time

Experience:
Medical: 1 year (Required)

Interested applicants should submit their resume and cover letter to the Human Resources via email to rachel@spinenevada.com.

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Medical Lab Technician

We are currently seeking a full-time Medical Lab Technician to join our multi-specialty practice. We are seeking a qualified candidate for full-time employment.

The Lab Technician is responsible for specimen processing, test performance, and reporting test results. In this role the candidate will perform those tests that are authorized by the Laboratory Director and that are within the individual’s skill level as determined by education, training, experience, and technical abilities. Education or experience equivalent to an Associate’s degree AND graduated from clinical lab training program OR have three months experience in each specialty of high complexity testing performed is preferred.

Job Type: Full-time

Location/Facility - Reno / Sparks, Nevada

Hours - Monday - Friday 8a to 5p

Interested applicants should submit their resume and cover letter to the Human Resources via email to rachel@spinenevada.com.

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Medical Assistant

We are currently seeking a full-time Medical Assistant to join our growing multi-specialty practice.

Educational Requirements:

- High School Diploma

Qualifications and Experience:
- Previous medical experience
- Strong Administrative Skills
- Computer literate and organized
- Must be able to learn and work within an electronic medical record
- Work well as a team, and independently
- Knowledge of authorizations
- Knowledge of insurance eligibility
- A friendly disposition and willingness to follow through and assist others is a must.
- Extensive knowledge of HIPAA is preferred
- Bilingual in Spanish is a Plus

Essential Duties & Responsibilities including but not limited to:
- Answer phones in a polite and professional manner
- Introduce yourself, explain our scheduling/referral process, answer any questions or concerns
- Work closely with the physician on their schedule
- Efficiently manage work by completing tasks and assignments on time
- Obtain vitals and enter into EMR
- Knowledge of Meaningful Use preferred
- Schedule appointments
- Verify insurance benefits, eligibility and authorizations
- Employ critical thinking and problem solving skills using decisive judgment
- Thrive in a demanding environment, balancing multiple priorities and taking appropriate action
- Maintain basic computer proficiency skills including word processing and typing application
- Experience with Outlook preferred
- Experience with EMR (Intergy) preferred-High school diploma or equivalent required.
- Professional demeanor and positive attitude in and out of work to represent our facility in our community
- Other duties assigned by direct supervisor.

About SpineNevada
SpineNevada Minimally Invasive Spine Institute is a multi-disciplinary center in Northern Nevada with multiple locations in Reno, Sparks and Carson City. The center of excellence combines the expertise of spine neurosurgeons, physical medicine MDs, an interventional radiologist and physical therapists. SpineNevada has internal injection suites, exercise clinics, digital X–ray, vertebral motion analysis and weight-bearing MRI. The multidisciplinary offices are spacious, comfortable and functional facilities —built with the patient and employee experience in mind.

SpineNevada has been recognized by Modern Healthcare in the National Best Places to Work in Healthcare listing for 3 consecutive years. In 2017 and 2018 SpineNevada was recognized nationally as the #1 practice to work by Modern Healthcare. In addition, the practice was awarded #1 in the 2017 Best Places to Work Medium Business category by Quantum Workplace. SpineNevada was recognized as the 1st Place recipient in the 2015 Best Places to Work program for the Small business category and has been a finalist in the competition each year since 2014. SpineNevada has been listed as a Becker’s Healthcare Top Places to Work for the last 2 years.

Our Goal
Be recognized as a regional spine Center of Excellence that demonstrates innovation in non-surgical and surgical spine care, and then documents its superior care with clinical outcomes.

Our Mission
Help our patients to return to active lives, through compassionate, evidence-based spine care, including non-surgical treatment options and the most technologically advanced minimally invasive surgical techniques.

Location/Facility - Reno / Sparks / Carson City, Nevada

Hours - Monday - Friday 8a to 5p

Benefits - Our competitive compensation package includes:

Health benefits and 401(k) savings plan PTO accrual

Job Type: Full-time

Experience: Medical assisting: 1 year (Preferred)
EMR systems: 1 year (Preferred)

Education:
High school or equivalent (Preferred)

License:
Certified Clinical Medical Assistant (CCMA) (Preferred)

Language:
Spanish (Preferred)

Physical Medicine & Rehab

SpineNevada is looking for an additional Physical Medicine physician who is experienced in interventional spine and pain procedures.

Interested applicants should submit their CV to the Human Resources via email to rachel@spinenevada.com.

 

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Spinal Neurosurgeon

SpineNevada is looking for an additional spine neurosurgeon who is experienced in minimally invasive spine surgery.

Interested applicants should submit their CV to the Human Resources via email to rachel@spinenevada.com.

 

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Physician Assistant or Nurse Practitioner to join our Non-surgical / Physical Medicine team

The right applicant must possess excellent communication skills, eagerness to learn new skills and be a team player.

Candidate will provide healthcare services consistent with state law and the requirements of professional licensing. Such services may include, but are not limited to:

  • Provide comprehensive care for patients in collaboration with the supervising physician. These clinics will consist of follow-up appointments and new patient evaluations.

  • Prescribe and regulate medications for treatment of specialty problems with the approval of the supervising physician.

  • Competitive salary and comprehensive benefits package available.

  • Candidate must be licensed in the state of Nevada. One year clinical experience preferred but will consider less experience or a talented new graduate.

We accept only direct candidate calls.

Compensation: Commensurate with experience.

Interested applicants should submit their CV to the Human Resources via email to rachel@spinenevada.com.


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